Privacy Policy

1. Information We Collect

We collect only the information necessary to operate and improve our Services.

1.1 Information You Provide

• Account details (name, email address, phone number)
• Business information (salon name, location, services, staff details)
• Appointment and customer records entered by salons
• Billing and subscription information (processed via third-party providers)
• Communications with us (support requests, feedback)

1.2 Information Collected Automatically

• IP address and device information
• Browser type and usage data
• Log data and performance metrics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and operate mirabook
• Manage bookings, staff, services, and customers
• Process subscriptions and payments
• Improve product performance and reliability
• Communicate important service updates
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

3. Customer Data & Salon Responsibility

Salon businesses using mirabook are the data controllers for their customers' personal data.

mirabook acts as a data processor, processing customer data only on behalf of the salon and under their instructions.

Salon owners are responsible for:

• Informing their customers about data collection
• Obtaining any required consent
• Ensuring lawful use of customer data

4. Data Sharing & Disclosure

We do not sell personal data.

We may share information only with:

• Trusted service providers (hosting, payments, email delivery, analytics)
• Legal or regulatory authorities if required by law
• Successors in the event of a merger or acquisition

All third parties are required to protect data and use it only for agreed purposes.

5. Data Storage & Security

• Data is stored using secure, industry-standard cloud infrastructure
• Encryption is used where appropriate
• Access is restricted to authorized personnel only
• We regularly review and improve our security practices

While no system is 100% secure, we take reasonable measures to protect your data.

6. Data Retention

We retain personal data only for as long as:

• Your account is active
• Required to provide our Services
• Required by law or legitimate business purposes

You may request deletion of your data at any time, subject to legal requirements.

7. Cookies & Tracking Technologies

mirabook uses cookies to:

• Maintain secure sessions
• Improve performance and usability
• Understand how the platform is used

You can control cookies through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Request data portability

Requests can be made by contacting us at the email below.

9. International Data Transfers

mirabook may process data in countries outside your own.

When we do so, we ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

mirabook is not intended for use by individuals under the age of 16.

We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page, and significant updates may be communicated directly to users.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at: